Privacy Policy

The OSS Privacy Policy

Effective Date: January 1, 2025

Origin Story Studio Ltd. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose information when you engage with our website, book our services, or visit our studio.

1. Information We Collect

We collect information in the following ways:

A. Information You Provide

When you:

Book event photography or studio rental services
Fill out a contact form or inquiry
Subscribe to our newsletter
Purchase digital or physical products
Interact with us directly (via phone, email, or in person)

We may collect:

Full name
Email address
Phone number
Billing/shipping address
Payment details (processed securely via third-party processors)
Event or studio session details
Any additional information you choose to share

B. Information Automatically Collected

When you visit our website, we may collect:

IP address
Browser type and version
Pages visited and time spent
Referring URL
Cookies and tracking technologies (see Section 7)

2. How We Use Your Information

We use the information collected to:

Provide and manage photography and studio rental services
Process payments and send invoices
Communicate with you about bookings, inquiries, or support requests
Send promotional or marketing materials (with your consent)
Improve website functionality and user experience
Comply with legal obligations

3. Legal Basis for Processing (GDPR Users)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

Your consent
Performance of a contract
Compliance with a legal obligation
Our legitimate interests, such as improving our services

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

Payment processors ([Insert provider name, e.g., Stripe or PayPal])
Cloud-based hosting or gallery platforms ([Insert if applicable])
Email marketing providers ([e.g., Mailchimp])
Legal or regulatory authorities when required

All third parties are contractually obligated to protect your information.

5. How We Store and Protect Your Data

We store your data securely using encrypted servers and password-protected systems.

Data retention periods:

Contact and booking information: [Insert duration, e.g., 7 years]
Photos and project files: [Insert duration, e.g., indefinitely or until request for deletion]

If you request deletion, we will securely erase your personal data unless required by law to retain it.

6. Your Rights

Depending on your location, you may have rights including:

Access to your personal data
Correction of inaccurate information
Deletion of your personal data
Objection to or restriction of processing
Data portability

To exercise any of these rights, contact us at:
📧: info@originstoryphotography.com

7. Cookies & Tracking

We use cookies and similar technologies to:

Keep track of your session on the site
Remember preferences
Analyze traffic and improve site functionality

You can disable cookies via your browser settings, though this may affect website performance.

8. Photography & Image Rights

A. Event Photography

By participating in an event where our photography services are contracted, you acknowledge that your image may be captured. Final usage depends on our agreement with the event organizer.

If a public or branded gallery is offered, we will always honor opt-out requests (when feasible) to protect individual privacy.

B. Studio Rentals

You are responsible for your own image use when renting our studio space. We do not claim rights to any content created by renters. However, security cameras may be present in common areas for safety and liability purposes. No cameras are placed in private studio rooms.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

10. Children’s Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children without parental consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

For any questions about this Privacy Policy or your data rights, please contact us at:

📧: info@originstoryphotography.com
📍 : 5010 76ave NW, Edmonton, AB, T6B 0A6

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